FAQs & Terms

Heads up BB! The product(s) you receive might vary slightly from the product picture due to the nature of your pieces being 100% handmade with absolute care. 

💝Caring for your pieces💝

• Store in a cool dry place away from humidity.
• Keep away from body/hair products.
• Remove before swimming or showering.

FAQ's

How long will my package take to ship?

Our pieces are handmade-to-order (unless specified) and usually take 1-3 days to assemble once the order is received. Orders will be shipped within 5-7 business days via USPS.

🍭 Shipping is FREE for orders over $50

🍭 We do not offer free shipping for International orders at this time. 

*International orders may vary due to courier*  

Can I return items?

We currently do not offer returns or refunds. However, we can offer an item exchange or refund within 14 business days only if your item is faulty. Please email us for more details. 

Do you take custom orders?

Hell yeah! Email elisa@kandicontraband.com for custom inquires. 

 Wholesale?

Absolutely! Email elisa@kandicontraband.com for more information.